Comprehensive Warranties

Sleep Easier

Warranties and Guarantees

All OMF mattresses come with a comprehensive warranty ranging from 1 to 10 years. Plus our comfort guarantee giving you 30 sleeps to fall in love with your new mattress, or exchange it, that'll make you feel 100% comfy

If you believe that your product is defective, immediately contact your nearest OMF store, or chat to our customer service team (chat on bottom right of your screen) or send us an email

If you feel your product is faulty or damaged, it is important to call your local OMF store or contact customer service via email as soon as possible.
You will be asked to email photos and based on assessment will determine if covered by warranty. Warranty covers fault or damage on workmanship of your product, and that such fault did not arise from misuse, abnormal use or negligent use.

10 Year Warranty

Mattresses
Atlantic
Back Supporter
BC7
Brighton
Byron
Cloud 7
Elegance
GT8
Hamilton
Hayman 2200
Keppel
Latex Support
Mandalay Bay
Newport
Noosa
Ocean Choice 7
Pure
Recovery 7
Refresh
Rejuvenate
Revivify Support
Saint (Barth, Kitts, Tropez)
Tasman
Urban

Mattress Protector
Silky and Cool Tencel Signature Series

Bed Base
Steel Strong

5-Year Warranty

Mattresses
Elements
Elements Cruizer
Original P0, P1 and P2

Bed Bases
Curtis Essential
Essentials and Modern Motion
Platform Range - (Standard, and Storage)
Signature Motion
Comfortline/Comfotline Plus

Bed Frames
Essentials Bed Frames

Mattress Protectors
Snugfit Bamboo Jersey and Cotton Terry ranges

Pillows
Bambi - Latex, Memory, Microfibre
OMF - Bamboo Charcoal, Gel Plate Pad, Hard/Soft, Kids, Lavender, Shredded

3-Year and 2-Year Warranty

3-Year Warranty
Basics Mattress
Basics Plus Mattress

2-Year Warranty

Bases and Bedheads
Ezy Standard Base
Ezy Bedheads
Arc
Wraparound Buttons
Channel
Wraparound

Bedroom
Ambrosh
Bali
Bathurst
Brynburg
Mason Upholstered Bed Frame
Channel - Bed Frame
Chic Upholstered - Bed Frame
Plush Bed Frame
Oslo
Reklaim
Pleated Upholstered Bed Frame Bathurst
Taper Upholstered Bed Frame
Lotus Upholstered Bed Frame
Buttons Storage Bed Frame
Tamworth

1-Year Warranty

Bed Frame and Bases
Timber Platform Base

Sofas

Quinn Sofa Bed

Mattresses
Pawsome
Single and Double Foam Mattresses

Mattress Topper
Bambi Everyday Gel

Pillows
Bambi - Corn and standard