What is online only?
Some of our products just will not fit in our showrooms. Original Mattress Factory has added selected items to its online pages. Our online only products are shipped direct to you from our suppliers, a delivery fee charge will apply for those items. You can be assured of the same quality at the same price you've come to expect from OMF.
How does online only work?
- You place your order online.
- We will send your order to our supplier.
- The supplier ships your order direct from their warehouse to you.
Online Only Delivery Areas
4000 – 4179; 4200 – 4230; 4300 – 4305; 4500 – 4511; 4520
5000 – 5139; 5141 – 5152; 5159 – 5202; 5210 - 5214; 5231 – 5237; 5240 – 5256; 5350 – 5353; 5355 – 5356; 5360 – 5372; 5400; 5412; 5550; 5950
Please note, for online only items we do not ship to islands.
Delivery and Returns for Online Only
All Products marked for online only will be delivered directly to you from our supplier's warehouse by a third (3rd) party courier such as Australia Post or another similar courier type service. A delivery charge will apply.
you will receive a message either via email or sms to provide you tracking details following the shipping of your order. Please note you cannot chose a specific day or time for these postal/courier deliveries.
Sydney/Melbourne/Brisbane Metro up to 5-7 business days
Adelaide Metro/ACT up to 10-14 business days
Regional (NSW/VIC/QLD) up to 14-16 business days
Other Important Delivery information
If you are not home for a delivery, in some case re-delivery may be possible. Please note items will only be held for approximately 3-5 days and then returned to the supplier if unclaimed.
As this item ships directly to you, it will not be combined with any other items in your order; any other items in your order will be shipped separately.
When ordering more than one of the same product, multiple delivery fee’s will apply as many of our products are bulky and heavy and typically we are unable to ship these together for health and safety reasons.
Delivery is not available to all postcodes in Australia. To check if this product is available for delivery to your address please check if your postcode is listed in the Online Only Delivery Areas of the FAQ section of this page.
Online Only items are not on display in OMF stores and are not available for pick up from our stores.
Return is possible where the item you bought is faulty. Change of mind however may not be possible and it is up to the third party supplier to validate. Where the third party supplier accepts to return the item, they may charge you a restocking fee. This fee is calculated by the supplier, please ask the OMF team member for more information.
Please be advised that a delivery fee applies to your ordered products from OMF.
Please enter the suburb and your postcode at the time of checkout to confirm the delivery fee, our geo-location will automatically calculate the fee based on the distance from your local store.
What are your delivery costs?
Our delivery costs are staggered based on distance from your local store. Your Delivery cost is worked out automatically using geo-location or by manually entering your postcode on the website or at checkout.
$60 within 40km of your nearest store (Tier 1).
$80 within 41-80km of your nearest store (Tier 2).
$110 within 81-110km of your nearest store (Tier 3).
$200 more than 110km from your nearest store (Tier 4).
$60 within 40km of your nearest store (Tier 1)
$100 within 41-80km of your nearest store (Tier 2) or in the following postcodes;
3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3137, 3138, 3140, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3150, 3151
3152, 3153, 3154, 3155, 3156, 3158, 3160, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177
3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3198, 3199
3200, 3201, 3202, 3204, 3205, 3206, 3207, 3765, 3785, 3786, 3800, 3802, 3803, 3804, 3804, 3805, 3806, 3809, 3910, 3911, 3930, 3931
$130 within 81-110km of your nearest store (Tier 3).
$220 more than 110km from your nearest store (Tier 4).
Currently we only deliver in NSW, QLD, VIC and ACT. Some special delivery offers to other states may apply from time to time.
Will you deliver interstate?
Yes. Chat with our customer service team for more details, if you live in areas where we do not have a physical store.
West Australia & South Australian Customers
We are very excited to bring you the best Australian made mattresses - now available to ship direct to your home.