To our OMF community

As a proud Australian retailer founded in Sydney 15 years ago, OMF are continuing to work towards a ‘Positive Hygiene’ experience.

The events that are unfolding are unprecedented and we appreciate your consideration in all alterations to our normal business practices. Providing the best consumer experience whilst ensuring our teams, drivers and customers have the safest environments to engage in is our #1 priority.

OMF is continuing to follow direction provided by the Federal, State and Territory Governments and will be updating services and consumer offers as required.

Conditions of entry to any OMF retail site

QR Code check-in at all OMF stores - All states and territory governments now have mandatory QR Code check-in for all retail stores. If you are not able to check-in yourself, or need help doing so, speak with one of our team members who will be happy to assist you.


OMF’s delivery services will be contactless, delivered by our amazing 3rd party Last Mile partners to front door.

Are you showing any of these symptoms: Fever, Coughing, Sore Throat, Fatigue, Shortness of Breath? 


Exposure site information

Details of identified exposure sites and what to do if you have visited one of those sites changes frequently.  Check with your local state or territory government for further advice.

 

When entering our store we ask all our customers to adhere to all government instructions.  We also recommend

 

 Wear a fitted face mask Use hand sanitiser provided       keep 1.5m apart from others

 


Store trading hours

Our store opening hours are kept up to date via our Store Locator page, Google and Facebook.  Any changes to those hours will be updated as government advice changes. 

  • Shop & Deliver or pick up
  • Chat with our team online!

    ACT Customers

    Our Fyshwick store is closed except for contactless Click & Collect, in line with government advice.  You must use our check-in QR Code to check-in and wear a mast when entering our store.

     

    NSW Customers

    All NSW stores are open and operating in line with government advice.

    You must use our Service NSW QR code to check-in and wear a mask when entering our stores.

     

    Qld Customers

    At all stores in South East Queensland, including Brisbane and the Gold Coast, you must use our check-In Qld QR code to check-in and wear a mast when arriving at our stores.

     

    VIC Customers

    OMF Regional Stores are operating in line with government advice and are open for instore shopping, click and collect.  At the time of entering the store, you must scan the VIC Government Check-In QR code to check-in and wear a mask to enter.

    Greater Melbourne Stores are closed except for contactless click and collect in line with government advice.

    You must use the Service Victoria QR Code to check-in and wear a mask when entering our stores.

     

     

    For customers who prefer to shop online, we will continue our Click & Collect service and contactless deliveries to your door.

     

    Please continue to protect each other by keeping your distance and practicing good hand hygiene. Thank you for your understanding.


    Sincerely,
    OMF Management 


    Original Mattress Factory
    Shop 1b Prospect Homebase
    19 Stoddart Road, Prospect NSW 2148
    t:+61 (0)28735 0637

    Original Mattress Factory Pty Limited 49 116 339 470