To our OMF community

As a proud Australian retailer founded in Sydney 15 years ago, OMF are continuing to work towards a ‘Positive Hygiene’ experience.

The events that are unfolding are unprecedented and we appreciate your consideration in all alterations to our normal business practices. Providing the best consumer experience whilst ensuring our teams, drivers and customers have the safest environments to engage in is our #1 priority.

OMF is continuing to follow direction provided by the Federal & State Governments and will be updating services and consumer offers as required.

Temporary conditions of entry to any OMF retail site

QR Code check in OMF stores - we strongly encourage our customers to check in via the QR code system regardless of how busy a store is.  This is so we all do our part and help with contact tracing should an outbreak occur in our local community. 

OMF are applying a maximum 40 customers (total consumers) per store capacity at any given time or 1 person per 4sqm whichever is the lower, this subject to State and Local Government regulations in your area - see additional notes below.

OMF’s delivery services will be contactless, delivered by our amazing 3rd party Last Mile partners to front door.

Are you showing any of these symptoms: Fever, Coughing, Sore Throat, Fatigue, Shortness of Breath? 

If you are not well or showing any flu like symptoms should not enter an OMF retail store, we suggest you shop with us online.
OMF staff reserve the right to ask any customer showing these symptoms to leave the store.

 

When entering our store we ask all our customers to adhere to all government instructions.  We also recommend

 

 Wear a fitted face mask Use hand sanitiser provided       keep 1.5m apart from others

 


Temporary trading hours

Selected OMF stores are trading temporary hours subject to their local COVID status - follow this link for your nearest OMF store

Or Visit us at www.omf.net.au 24/7!

  • Shop & Deliver or pick up
  • Chat with our team online!

NSW Customers

In accordance with the NSW Government requirements, from 5:00 pm Friday 9 July, it is mandatory for customers of the Greater Sydney Region to stay home unless shopping for critical services.

OMF Sydney stores are operating in line with government advice and are open for limited hours to service click and collect order pick up, where only 1 customer at a time is allowed. At the time of entering the store, you must scan the NSW Government Check-In QR code to check-in and wear a mask to enter.

 

Qld Customers

In accordance with the Qld Government requirements, from 4:00 pm Saturday 31 July, it is mandatory for customers of the identified LGA's by the State Government, to stay home unless shopping for critical services.

OMF stores are operating in line with government advice and are open for limited hours to service click and collect order pick up, where only 1 customer at a time is allowed. At the time of entering the store, you must scan the Qld Government Check-In QR code to check-in and wear a mask to enter.

 

VIC Customers

OMF Victorian stores are operating in line with government advice and are open for instore shopping, click and collect.  At the time of entering the store, you must scan the VIC Government Check-In QR code to check-in and wear a mask to enter.

 

For customers who prefer to shop online, we will continue our Click & Collect service and contactless deliveries to your door.

 

Please continue to protect each other by keeping your distance and practicing good hand hygiene. Thank you for your understanding.


Sincerely,
OMF Management 


Original Mattress Factory
Shop 1b Prospect Homebase
19 Stoddart Road, Prospect NSW 2148
t:+61 (0)28735 0637

www.omf.net.au

Original Mattress Factory Pty Limited 49 116 339 470